| FAQ |
| Q#1: How
can I place an order? |
| Q#2: How
do I provide the image
files (graphics, backgrounds
and logo’s)? |
| Q#3: Are
there any additional
costs of modifying Images? |
| Q#4: What
kind of Graphic files
can I use? |
| Q#5: What
should be the resolution
for my graphics? |
| Q#6: How
do I verify my order? |
| Q#7: What
forms of payment are
acceptable? |
| Q#8: Is
there a mechanism for
Order Tacking? |
| Q#9: What
are the odds for an unsatisfactory
product? |
| Q#10: What
will be the duration
for order delivery? |
| Q#11: Do
I have to create an order
every time I visit? |
| Q: How
can I place an order? |
A: To
place an order first
choose product which you
want
to buy and click on
the Next link. This link
will
lead you to the order
form page fill out the
order
form and press button
(Go to Secure Payment)
a new
page will open, this
page will show the detail
of
your order (with a
job id which will helpful
to view your order
status)
click on Check Out
Button to go to Secure
Transaction
put your credit card
info.
Note:
Some clients say that they can provide their credit card information to discountdesigning, but discountdesigning denies taking client’s credit card information, so please place your order by yourself. |
| Q: How
do I provide the image
files (graphics, backgrounds
and logo’s)? |
| A: You
can simply send us your
images, backrounds, graphics
at support@discountdesigning.com. |
| Q: Are
there any additional
costs of modifying Images? |
| A: There
are no such additional
costs at discount designing.
Feel
free to modify your graphics,
as you like. |
| Q: What
kind of Graphic files can
I use? |
| A: You
can use the following file
formats for logo / images
on-line: bmp, jpg and gif.
Files larger than 2.0 Megabytes
will not be uploaded. |
| Q: What
should be the resolution
for my graphics? |
| A: Your
image files Resolution should
be 300 dpi for best printing
results. In case of unavailability
of such an image, our graphic
designers can help you with
the enhancement of your image,
free of cost! |
| Q: How
do I verify my order? |
| A: After
completed order process
you'll receive an e-mail
regarding
confirmation of your order. |
| Q: What
forms of payment are acceptable? |
| A: We
accept Visa, Master Card,
Amex and Discovery Cards.
Also Personal checks
and Business checks are accepted. |
| Q: Is
there a mechanism for Order
Tacking? |
| A: Once
your order has been placed
our order management system
allows you to track it through
all processing stages. |
| Q: What
are the odds for an unsatisfactory
product? |
| A: In
case of a mistake on our
behalf we will redesign your
job with no extra cost. |
| Q: What
will be the duration for
order delivery? |
| A: Design services: It
will take 24 to 72 hours and printing depend on package, quantity etc.. |
| Q: Do
I have to create an order
every time I visit? |
| A: You
can view all your work
and previous orders from
the “Your
saved work” option.
Your ‘saved work’ will
remain with us for 2 weeks,
where as there is no such
limitation for your ‘ordered
work’. |
